Shipping Policy
Thank you for shopping with Surkhab Foods. We are committed to delivering your orders safely and on time. Please read our Shipping Policy before placing an order.
1. Delivery Areas
We currently deliver across selected cities and areas within Pakistan.
If your location is not serviceable, we will inform you after receiving your order.
2. Delivery Time
Estimated delivery time is typically 2–5 working days, depending on your location.
Delivery times may vary during public holidays, promotional campaigns, or due to unforeseen circumstances.
3. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you confirm your order.
Free shipping may be offered on selected products or promotional campaigns.
4. Order Processing
Orders are processed after confirmation.
Orders placed on Sundays or public holidays may be processed on the next working day.
5. Cash on Delivery (COD)
We currently offer Cash on Delivery (COD) as our payment method.
Please ensure that the full payment is ready at the time of delivery.
6. Delivery Delays
While we make every effort to deliver your order within the estimated timeframe, delays may occur due to:
- Weather conditions
- Public holidays
- Courier service delays
- Unexpected operational issues
We appreciate your patience and understanding in such situations.
7. Incorrect Address
Please ensure that your delivery address and contact number are accurate when placing an order.
Surkhab Foods is not responsible for delays or failed deliveries caused by incorrect or incomplete customer information.
8. Damaged or Missing Items
If you receive a damaged, defective, or incorrect item, please contact us as soon as possible so we can review and resolve the issue.
9. Contact
If you have any questions regarding our Shipping Policy, please visit our Contact Us page.