Terms & Conditions

Welcome to Surkhab Foods. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you agree to comply with these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Products

We strive to ensure that all product descriptions, images, and prices displayed on our website are accurate. However, slight variations in packaging, color, or appearance may occur.

All products are subject to availability.

3. Pricing

All prices are listed in Pakistani Rupees (PKR) and are subject to change without prior notice.

The price displayed at the time of placing your order will be considered the final price.

4. Order Confirmation

After placing an order, you may receive an order confirmation via SMS, WhatsApp, phone call, or email.

We reserve the right to cancel or refuse any order if it cannot be fulfilled or if incorrect information has been provided.

5. Cash on Delivery (COD)

Surkhab Foods currently accepts Cash on Delivery (COD) as the available payment method.

Customers are requested to make the full payment to the delivery rider at the time of receiving their order.

6. Delivery

Delivery times may vary depending on your location and other circumstances.

While we aim to deliver orders within the estimated timeframe, delays may occasionally occur due to weather conditions, courier issues, or other unforeseen circumstances.

7. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Please review that policy before placing your order.

8. Customer Responsibilities

Customers are responsible for providing accurate:

  • Full Name
  • Mobile Number
  • Delivery Address

Incorrect or incomplete information may result in delays or cancellation of the order.

9. Intellectual Property

All content on this website, including the logo, product images, graphics, text, and design, is the property of Surkhab Foods and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

Surkhab Foods shall not be held responsible for any indirect, incidental, or consequential loss arising from the use of this website or the purchase of our products.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will become effective once published on this page.

12. Contact

If you have any questions regarding these Terms & Conditions, please visit our Contact Us page.